Server & Network
Tailor our managed services to your needs and budget. We can serve as a backup to your team and remotely monitor your network or servers. Or we can operate a full-service IT department that works at your facility. We know system downtime means a loss of productivity but we want to put your mind at ease. Let RPM keep all of your technology running smoothly, so you can focus on growing your business.
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Unlimited Help Desk
When you work, we work. So if a problem arises with your machines (desktop PCs, laptops, mobile devices, etc.), or if you simply have a question, RPM is here to help. With unlimited Help Desk support, you don’t have to worry about being charged for every interaction. We want you to call us – that’s why we’re here.
Most of the time, we can answer your questions over the phone. For a more complicated problem, we take control of your machine and solve the problem remotely. Our team of technical experts has truly seen it all. RPM Technologies handles it quickly and efficiently.
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Information Security
When you hear about all the credit card information, passwords and customer data being stolen lately, it is hard not to be concerned with your system’s security. RPM Technologies understands your concern and we believe the best defense is a strong offense.
At RPM, we have always employed the philosophy that IT security management and a good compliance program go hand in hand. Anyone can turn on Anti-virus and a Firewall, but we know comprehensive security goes far beyond the technology. We incorporate policy and procedures into security management to help ensure effective information security.
We can help address all of your security concerns with our CyberSecurity Services.
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Workstation & Laptop Maintenance
Keeping workstations protected, up to date, and running efficiently is important. RPM proactively takes care of maintenance and support for your business PCs and Laptops, including:
AV and Spam Filtering
System Patching and Updates
Application Support
Performance Reporting
Remote Management
Inventory and Upgrade Management
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24 x 7 x 365 Monitoring
RPM continuously monitors your critical infrastructure, around the clock. Often, we identify issues and resolve them before your workday begins.
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Vendor Manangement
Why deal with a different vendor for the different technology products in your office? We deal with multiple vendors so you don’t have to. As part of our managed services’ solutions, we leverage our relationships with a myriad of technology vendors on your behalf. That’s a headache solved without pulling you away from your day-to-day business.
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